Account Director
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Job Type | Permanent Full Time |
Location | Home working/ 2 days office |
Area | 134,152,232,190 |
Sector | ManufacturingLogistics/Transport |
Salary | £attractive plus excellent bens |
Start Date | ASAP |
Telephone | 01793 734440 |
Job Ref | 973622 |
Job Views | 1077 |
- Description
- Account Director – Customer Experience Agency
- Highly regarded global agency
- Helping well-known brands strengthen their consumer relationships
- Opportunity to work with some of the best minds in the South West
- Industry leading benefits, development and progression opportunities
As Account Director, it is yourresponsibility to manage clients and seek out work that delivers marketing and commercial results by developing an engaged, high performing team, brilliant creative work and the ability to effectively leverage data. The Account Director consistently achieves excellence in delivery by identifying, understanding and exceeding Client needs.
Overview
- As a customer engagement agency, understanding the end customer is critical, meaning you will need a strong eye for creative as well as a fundamental appreciation for how data and insight can help.
- A naturally strong leader, you inspire your colleagues and clients when talking about creative and data. You take the complex and make it simple for clients by building a compelling narrative
- You have exceptionally high standards for yourself and your team with relentless attention to detail ensuring you consistently deliver efficiently, profitably and right first time (demonstrating a good feel for the agency business)
- Responsible for ensuring you and your team delivers all projects on time, to budget whilst maintaining client satisfaction through ‘brilliant basics’ (briefs, proposals, timing plans, estimates, status meetings, daily stand ups and resourcing)
- Highly adept at developing creative briefs as well as technical requirements (data or development briefs) in order to bring a solution to reality.
- The Account Director needs to be seen by the client and the agency as both authoritative and knowledgeable of the clients’ business, strategy and market sector.
- Acts as an escalation point on all workload priorities as and when needed – both internally and with your clients
- Responsible for owning and developing key (senior) client relationships.
- The Account Director contributes to and is responsible for delivering towards the Client Development Plan and therefore are ultimately accountable for the profitability, growth and direction of the business under their control.
- Equally comfortable working on strategic initiatives as well as day to day delivery
- Highly numerate: as the P&L owner for your accounts forecasting and budget control ultimately ladders up to you.
You need to have..
A passion for marketing and engaging customers
- Leadership and a sense of ownership, controlled and measured in your approach
- A track record of building and maintaining strong client relationships
- Team player
- A broad experience of working across multiple sectors and multiple clients, demonstrating success across these equally
- A successful people manager with a proven track record of growing and developing their team
- Educated to Degree level and/or Minimum 5 years working within direct or integrated agency environment
- Operate as a Strategic leader
- Demonstrates a solid understanding of the Agency's strategy, vision and commercial position and can confidently articulate this. Understands what skill sets and products are available within the wider group that could benefit client development and drive agency growth
- An in-depth understanding and knowledge of the clients' business and market sector, responsible for identifying opportunities for growth
- Holds strong and trusted relationships with key (senior) clients
Next Steps
Send your CV to us today!