Associate Account Director

Associate Account Director

• Global technology and data agency
• Client services role working with well-known global brands
• Working closely with clients developing impactful and insightful campaigns
• Opportunity to work across many well-regarded brands
• Opportunity for development and growth joining a globally recognised agency

As an Associate Account Director, you will play a pivotal role in delivering exceptional client service, managing internal and external stakeholders, and driving best-in-class development and delivery.

You'll lead a range of diverse projects for a prestigious client roster, strategically managing commercial relationships between your clients and the business.  This is a high impact role and will suit an individual looking for the next step in their client services experience within the data/crm world.

Responsibilities:

• Be the primary point of contact for your clients, ensuring the timely and on-budget delivery of all projects
• Independently manage the financial aspects of your clients, identifying new opportunities and addressing risks to maximize profitability
• Coordinate internal and third-party partner teams to execute complex programs, from proposal to delivery, while maintaining clear communication with clients.
• Lead client meetings, including status updates, quarterly reviews, and innovation sessions as a key representative
• Drive growth within your client accounts by understanding their business needs and actively participating in account planning and reviews.
• Ensure project profitability aligns with business expectations and involve relevant stakeholders in project scoping and costing.
• Mentor and manage assigned team members, providing guidance on training and overseeing their appraisals.
• Stay up-to-date with regulatory obligations, industry trends, best practices, and project management complexities, seeking specialist support when necessary.
• Translate client requirements into actionable project briefs for project teams.
• Familiarize yourself with your clients' existing systems and applications, understanding their data capture, sourcing, and its value
• Craft compelling presentations and proposals, delivering them with credibility to clients and senior stakeholders.

Requirements:

• Proven experience as a high-performing Senior Account Manager or Account Director in a technical environment.
• CRM and data management experience is essential.
• Significant recent experience in leading or managing projects with cross-functional teams.
• A degree or qualification in Business/Marketing is advantageous.
• Strong analytical skills with a structured thinking approach.
• Demonstrable proficiency in communication, influencing, and relationship management at senior levels.
• A collaborative team player with a passion for learning and attention to detail.
• Commercial acumen with excellent attention to detail.
• Experience in marketing automation and IT applications such as Fast Stats, Qlik Sense/Qlik View, PowerBI.

If you are a proactive, results-driven individual seeking an exciting opportunity to lead and grow client relationships in a dynamic environment, this could just be the right stop for you!